Koko Sofa

$2,149.99

SKU: STY-KIKI Categories: , ,

Basic Delivery To

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“Basic Delivery” service provides delivery to the first dry area such as a garage or just inside the exterior door of the building (ex. lobby of an apartment building). This service excludes assembly and set-up of items as well as removal of packaging materials. White Glove Delivery service which includes assembly and removal of packaging is available in the Lower Mainland/Fraser Valley region at an additional charge of $30+ depending on the item(s). Payment for delivery is due at the door, not at time of purchase.

Warehouse Pick-Up

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Pick-ups are always free at our Victoria, BC or Richmond, BC locations. Please note you will be required to provide 24 hours notice prior to a pick-up. Please bring your invoice or receipt to collect your order.

Available on backorder

Special Order Item: Cannot be Cancelled or Viewed in Showrooms

If this item is showing not in stock it is because this item is stocked at an off-site warehouse. The estimated time of arrival for this product to our Richmond warehouse is 2-3 weeks, depending on stock availability which is not reflected on our website. Please contact us at 604-270-0880 to check stock and to place your order.

Dimensions: 97 x 38 x 34″

Warranty Information:

Our manufacturer warrants that the frames used in its products will carry a lifetime pro-rated warranty and all other components will be free from defects in workmanship and materials under normal use and service for a period of one year from date of purchase.

 

Fabric Claims

Our manufacturer warrants that the upholstery fabric on each piece of furniture will be repaired or replaced as best determined by our manufacturer if the fabric fails to give at least one year of normal wear. This does not apply to close outs, seconds, or end of line fabrics.

Note:
  1. Claims due to cuts, burns, stains, soiling, pet damage, and after market fabric protectant and improper cleaning are excluded. Do not remove covers for cleaning;
  2. Due to chemical make-up of certain fabric fibres, our manufacturer cannot warrant any problems which may result from exposure to excessive heat or sunlight;
  3. Pilling – Pilling is a characteristic of many upholstered fabrics that results in excess fibre coming off of the surface of the material. This release of excess fibre results in small balls or pills of fibre forming on the surface of the cover. This condition is not warranted by the fabric mills because it is not seen to be a defect, it is simply excess material being released. This is similar to the fuzzing experienced with new carpet or the pilling of a new sweater. The concern on the part of most consumers is that the fabric is disintegrating and will ultimately leave a bald area on the cover. That is not the case; as with carpets and sweaters, the pilling will persist until the excess fibre is gone and then it will cease. The best treatment while this is happening is simply to shave the cover with a battery-operated furniture or sweater shaver to remove the pills and restore the look of the cover surface. This may need to be done three or four times, but the pilling on the surface will begin to diminish and ultimately stop.
Frames, Springs, Foam, Exposed Wood, and Sleepers

All products manufactured by our manufacturer shall bear a lifetime (25 year) pro-rated* frame and suspension warranty. This warranty does not cover defects or damage caused by, or resulting in negligence by the user or mover of the product or accident, improper care, maintenance, repair and failure to follow directions for proper use.

The foam products used in our manufacturer seat and back cushions shall bear a 1-year warranty against excessive loss of resiliency. Note that all foam will soften initially and this is considered normal. Stitching shall carry a 1 year limited warranty against defects in materials and workmanship. Exposed wood parts shall carry a 1 year limited warranty against material defects.

All sofa-bed units and mattresses feature a one year pro-rated warranty.

All reclining mechanisms, motors and electrical components shall bear a one year pro-rated warranty.

*Pro-rated Formula: Equal to month(s) used divided by month(s) warranted multiplied by current suggested retail price to be determined by our manufacturer.

Due to variations in screens, colours viewed online may vary from the actual fabric.

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