Pre-Sale Information (Global Collection Items)
Here at Q Living Furniture, we carry a variety of products from multiple manufacturers and suppliers around the world. Due to COVID-19, there has been an unprecedented demand for items shipping from overseas which has created longer than usual shipping times.
Why is my order delayed?
Update as of April 14, 2022:
Container shipments out of East-China ports are halted to accommodate a two week lockdown.
How can I get an update on my delayed order?
You should be receiving a weekly email with regards to the shipping status of your order. If you haven’t been receiving an email, please fill out the contact form below so that a customer service representative can be in touch to ensure we have the correct email on file. Please note we are only emailing updates and not providing phone updates. It is important that you provide our team with the best email to reach you at.
I still have more questions about my order.
Please fill out the contact form below for more assistance regarding your estimated time of arrival.